At Rishtey by Brahmi Jewellery, we are committed to delivering your orders safely, securely, and on time. Please read our shipping policy carefully to understand how we handle your purchases.
1. Order Processing
- Orders are typically processed within 1–3 business days after confirmation of payment.
- Custom or bespoke orders may require additional processing time, which will be communicated at the time of purchase.
2. Shipping Methods & Delivery Time
- We partner with trusted courier services to ensure timely and safe delivery.
- Standard delivery usually takes 3–7 business days within India. International delivery times may vary depending on customs clearance and destination.
- Expedited shipping options are available at checkout for faster delivery.
3. Shipping Charges
- Shipping costs are calculated based on the weight of the order, delivery location, and selected shipping method.
- Any applicable taxes, customs duties, or import fees for international shipments are the responsibility of the recipient.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use this number to monitor your shipment until it reaches your doorstep.
5. Packaging
- Each piece is carefully packaged in elegant, secure packaging to ensure it arrives in perfect condition.
- For gifts, we offer premium gift packaging options that can be selected at checkout.
6. Damaged or Lost Shipments
- Please inspect your order upon delivery.
- In the unlikely event of damage or loss during shipping, contact us immediately at info@brahmijewellery.com.
- We will work with the courier service to replace or refund your order as quickly as possible.
7. International Shipping
- International deliveries may be subject to customs regulations and additional import duties.
- Delivery times may vary depending on the destination country’s postal service and customs processing.
8. Contact Us
For any questions regarding your order or shipping, please contact us at:
📩 Email: info@brahmijewellery.com
